Terms of service

OVERVIEW

This website is operated by SudorCure Pty Ltd (ABN 63687010411). Throughout the site, the terms "we", "us", and "our" refer to SudorCure. SudorCure provides this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated herein.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools added to the current store shall also be subject to these Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state of residence, or you have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorised purpose nor may you violate any laws in your jurisdiction (including copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of these Terms will result in an immediate termination of your services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse Service to anyone for any reason at any time. 
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We make every effort to ensure that information provided on this site is accurate, complete, and up-to-date; however, we acknowledge that occasional inaccuracies or omissions may occur. The material presented on this website is intended for general informational purposes and should not be solely relied upon for making significant health or medical decisions without consulting qualified healthcare professionals or primary authoritative sources. We encourage you to confirm important details and seek professional advice where necessary.

Historical information provided on our site is for reference purposes only and may not reflect current standards or practices. We continuously strive to update the content of our site, but we cannot guarantee real-time accuracy at all times. We reserve the right to modify or update site content at our discretion. We recommend periodically reviewing our site to stay informed about any changes or updates.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for products are subject to change without notice. We reserve the right to modify or discontinue services without notice. We shall not be liable for any modifications, price changes, suspension, or discontinuation of service.

SECTION 5 - PRODUCTS

Certain products may be exclusively online and subject to limited quantities. All purchases are subject to our Refund Policy. We reserve the right to limit sales or discontinue any product at our discretion. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. Some products are offered on a pre-order basis. Estimated shipping dates are provided but not guaranteed. SudorCure will notify you of any material delays, and you may cancel for a full refund before dispatch.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

 
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more details, please review our Refund Policy: https://www.sudorcure.com/policies/privacy-policy

SECTION 7 - THIRD-PARTY TOOLS AND LINKS

We may provide you with access to third-party tools, links, content, products, or services that we neither monitor nor have control over. You acknowledge that these are provided “as is” and “as available” without warranties or endorsements. We do not assume responsibility or liability arising from or related to your use of these third-party resources.

Your use of third-party tools, links, or services is entirely at your own risk and discretion. It is your responsibility to ensure you are familiar with and accept the terms set forth by relevant third-party providers. We encourage you to carefully review third-party policies and practices before engaging in any transactions or activities. Complaints, claims, concerns, or questions regarding third-party products or services should be directed to the respective third-party.

We may, in the future, offer new features or services through our website, including the release of additional tools or resources. Such new features and services will also be subject to these Terms of Service.

 

SECTION 8 - USER FEEDBACK AND SUBMISSIONS

If you voluntarily provide feedback, suggestions, ideas, proposals, or other communications (collectively "feedback") through our website, email, postal mail, or otherwise, you agree that we may review, use, or implement this feedback at our discretion. We will handle your feedback responsibly, but we are under no obligation to keep it confidential, provide compensation, or respond specifically to any submitted feedback unless explicitly agreed otherwise.

We reserve the right, but are not obligated, to review, edit, or remove feedback that we find inappropriate, misleading, unlawful, or in violation of any third-party rights or these Terms of Service.

By submitting feedback, you represent that your feedback does not infringe upon any intellectual property rights, privacy rights, or any other rights of third parties. Feedback must not contain defamatory, harmful, unlawful, or inappropriate material, or malicious software that could disrupt our operations or harm our users. You must not use a false email address, impersonate others, or otherwise mislead us regarding the source of your feedback. You are solely responsible for the accuracy and legality of your submissions. We are not responsible or liable for any feedback provided by you or third parties.

SECTION 9 - PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy, which can be viewed here: [LINK TO PRIVACY POLICY]

SECTION 10 - ERRORS, INACCURACIES AND OMISSIONS

While we strive to provide accurate and timely information, occasionally our website or service may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, or availability. We reserve the right to correct any such errors or inaccuracies promptly and to update information or cancel orders if inaccuracies are discovered (including after an order has been submitted).

We will endeavour to maintain and update information on our site regularly; however, we do not guarantee that all information will always be current or error-free at all times. Updates or refresh dates indicated on the site should not be taken as confirmation that all content has been modified or verified comprehensively. If you notice any errors or inaccuracies, please inform us so we can address them promptly.

SECTION 11 - PROHIBITED USES

You are prohibited from using our website or its content: (a) for any unlawful purpose; (b) to solicit others to perform unlawful acts; (c) to violate any local, national, or international regulations, rules, laws, or ordinances; (d) to infringe upon our intellectual property rights or the rights of others; (e) to harass, harm, abuse, insult, defame, intimidate, discriminate against, or otherwise negatively impact others based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit misleading or false information; (g) to upload or transmit viruses or malicious code that could compromise the functionality or security of our service or related websites; (h) to collect or misuse personal data of others; (i) to engage in spamming, phishing, pharming, pretexting, crawling, or scraping; (j) for obscene or immoral purposes; or (k) to interfere with or circumvent security measures of our service or any related websites. Violation of these prohibitions may result in termination of your access to our services.

SECTION 12 - DISCLAIMER OF WARRANTIES

SudorCure is committed to providing safe, high-quality products and services. We offer product-specific warranties as outlined in our user manuals and product packaging. The Saalio® iontophoresis device includes a 4-year manufacturer's warranty covering defects in workmanship or materials, excluding consumables such as sponge pouches and foam inserts. Our SudorGuard antiperspirant spray is warranted to be free from defects in materials and manufacturing at the time of purchase. Customers should follow the warranty instructions provided with their products to ensure proper claims processing.

We strive to ensure the accuracy, reliability, and accessibility of our website and services. However, we cannot guarantee that your access will always be uninterrupted, timely, secure, or error-free. While we take all reasonable care to provide reliable results, occasional disruptions or temporary suspensions may occur.

Except where expressly stated, our services and products are provided "as is" and "as available." This means that, beyond the warranties outlined above, we do not make additional express or implied warranties regarding merchantability, fitness for a particular purpose, durability, title, or non-infringement.

Nothing in these Terms of Service limits your rights under Australian Consumer Law. To the extent permitted by law, SudorCure, its directors, officers, employees, agents, suppliers, and service providers shall not be liable for indirect, incidental, or consequential damages resulting from your use of or inability to use our services or products. We remain committed to addressing any issues that arise with integrity, in accordance with regulatory requirements and customer safety standards.

SECTION 13 - INDEMNIFICATION

You agree to indemnify, defend, and hold harmless SudorCure and our affiliates, partners, officers, directors, employees, agents, licensors, contractors, suppliers, and service providers from any claims, demands, liabilities, damages, or costs, including reasonable attorneys' fees, arising out of your violation of these Terms of Service, or any applicable law or rights of a third party.

SECTION 14 - SEVERABILITY
If any provision of these Terms of Service is found to be unlawful, void, or unenforceable, that provision shall be modified to the extent necessary to make it lawful and enforceable. If modification is not possible, such provision shall be severed, and the remaining provisions will remain in full force and effect.

SECTION 15 - TERMINATION

Obligations and liabilities incurred by either party before the termination date shall survive termination of this agreement. These Terms of Service remain effective until terminated by either party. You may terminate your agreement by notifying us directly or by discontinuing your use of our services.

We reserve the right to terminate your access to our services immediately and without notice if, in our sole judgment, you fail to comply or we suspect non-compliance with any provision of these Terms of Service. Upon termination, you remain responsible for any outstanding payments or obligations up to the termination date.

SECTION 16 - ENTIRE AGREEMENT

Our failure to enforce any right or provision under these Terms of Service does not constitute a waiver of such rights or provisions. These Terms of Service and any additional policies or rules posted on our site constitute the complete agreement between you and SudorCure regarding the use of our services. They supersede any prior agreements, communications, or proposals, whether oral or written. Any ambiguities in these Terms shall not be interpreted against the drafting party.

SECTION 17 - GOVERNING LAW 
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Australia.

SECTION 18 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 20 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at hello@sudorcure.com.
Our contact information is posted below:
SudorCure Pty Ltd 
hello@sudorcure.com 
ABN: 63687010411